PARC Swim Customer Service Officer

Are you passionate about customer service, offering exceptional customer experiences and problem solving?  We have an exciting opportunity to join our passionate PARC Swim team in a permanent full-time position as a Customer Service Officer. Peninsula Aquatic Recreation Centre is a state-of-the-art facility in the heart of Frankston.  Managed by Peninsula Leisure, our vision and mission are to provide opportunities and to inspire people and communities to be active. Our swim school teaches around 3000 students each week and we are looking for a very capable person who can interact with a wide customer base in a fast-paced environment.  You will be on the frontline of the business for parents and your caring and positive nature will be your biggest asset.  Key selection Criteria Proven customer service experience Strong customer focus  Fantastic computer skills Experience of working in the Aquatics and Recreation industry Exceptional communication skills – both verbal and written Ability to work both independently and as part of a team  Ability to make connections with a variety of different personality typesAvailability to work Monday – Friday and during school holidays   Desirable Attributes  A knowledge of swim school administration Attention to detailPositive and vibrant personalityEffective conflict resolution skillsStrong personal values that align closely to Peninsula Leisure’s Values  Employment is subject to a satisfactory National Police Check and a current employee Working With Children Check.  PARC employees enjoy access to sensational benefits including complimentary membership for aquatic and fitness facilities, development and recognition programs.As part of your application, please include a cover letter addressing the selection criteria as well as your resume.  All enquiries should be directed to julia.wood@peninsulaleisure.com.au.  Applications close  Friday 24 August, 2018. Peninsula Leisure is an equal opportunity and child safe employer.  45000 AUD Australia - VIC Melbourne - All locations Frankston 3199