Customer Service Officer

Are you passionate about providing exceptional customer experiences?Peninsula Aquatic and Recreation Centre is an award-winning aquatic and fitness Centre in the heart of Frankston.  Managed by Peninsula Leisure, our Mission and Vision is to inspire our communities to engage in physical activity.  We think PEOPLE, live INNOVATION and we always DELIVER on providing opportunities for everyone to be active.We have an exciting opportunity available for amazing candidates to join our highly engaged Customer Experience Team in a casual capacity.In this role you will be the face and first impression of our sensational Centre. This is a fast-paced environment where you will regularly interact with a wide and varied customer base. Your bright, bubbly and positive nature will be your biggest asset! Key Selection Criteria:Strong customer focusExceptional communication skillsThe ability to work independently and within a teamPositive and vibrant personalityAbility to deliver on our customer promiseAbility to make connections with a variety of different personality typesPersonal values that align closely to Peninsula Leisure’s ValuesAvailability to work evenings, weekends, public and school holidaysDesirable Attributes:Proven customer service experienceEffective conflict resolution skillsEmployment is subject to a satisfactoryNationalPoliceCheck and a current Employee Working with Children’s Check. Peninsula Leisure employees enjoy complimentary use of PARC facilities, discounts on a variety of in-house services and programs, fantastic reward programs as well as career development opportunities.Applications close:  Monday 23 July 2018Please contact Kara Edwards if you have questions about the role: kara.edwards@peninsulaleisure.com.auPeninsula Leisure is an equal opportunity and child safe employer. 25 AUD Australia - VIC Melbourne - All locations Bayside & South Eastern Suburbs Frankston 3199